Refund Policy

Last updated: July 2026

Customer satisfaction is important to us.

Online Courses

Due to the digital nature of our online courses, refunds are generally not available once course access has been granted.

If you have purchased a course but have not yet received access, please contact us as soon as possible to discuss your request.

Refund requests for mentoring sessions will be considered individually where appropriate.

Nothing in this policy affects your statutory rights under UK consumer law.

For assistance please contact:

info@petranailseducation.co.uk